Frequently Asked Questions

General Questions:

Where can I find information on MITT vehicle models?

You can explore our range of models on our official website: Mittmotors.com

Where are the official MITT dealers located?

You can locate your nearest dealer using our online locator: Mittmotors.com/Dealers

How can I contact MITT customer service?

You can send us an email at [email protected] or use the contact form on our website: Mittmotors.com/contact

How can I test drive a MITT vehicle before buying it?

You can request a test by visiting your nearest dealer. Find the nearest one in our online locator: Mittmotors.com/Dealers

Does MITT have financing options for its vehicles?

Yes, we offer financing plans adapted to your needs. Consult your local dealer for more information: Mittmotors.com/Dealers

Questions about Warranties and Services:

How long is the warranty period for MITT vehicles?

Our vehicles come with a minimum warranty of 3 years from the date of purchase. For more details, see the User Manual or contact your local dealer.

Where can I service my MITT vehicle?

We recommend going to any of our official dealers to ensure quality service. Find the nearest one here: Mittmotors.com/Dealers.

Can I extend the warranty on MITT vehicles?

For the time being, there are no plans to extend the warranty on our models. This is maintained for 3 or 5 years, depending on the vehicle model.

I've had problems with my MITT vehicle, what should I do?

We're sorry for the problem you may have had. Please contact our customer service by sending an email to [email protected] with the details of the problem so that we can assist you properly.

I would like to discuss the technical service received at a MITT dealer, who can I talk to?

We invite you to share the details by sending an email to [email protected] so that we can take the necessary steps.

Questions about Parts and Accessories:

Where can I buy original MITT parts and accessories?

You can purchase spare parts and accessories at our official dealers. Find the nearest one here: Mittmotors.com/Dealers.

How do I know which accessories are compatible with my MITT vehicle?

Our catalog of accessories and compatibilities is available on our website: Mittmotors.com.

Can I customize my MITT vehicle?

Of course. We have a range of accessories and customization options to make your MITT vehicle unique. Check out the full catalog on our website.

Technical Specification Questions:

What do I need to consider to drive my MITT vehicle safely?

We recommend that you always wear approved protective equipment, carry out regular maintenance and respect traffic regulations. You can consult the User Manual for more information.

How often do I need to service my MITT motorcycle?

For all vehicles, the first inspection must be carried out after traveling the first 500 km or 2 months after the purchase, whichever happens. The next revisions, on motorcycles up to 125 cc will be every 6 months or every 3,000 km traveled (whichever comes first), on motorcycles over 125cc it will be every 12 months or every 5,000 km traveled (whichever comes first) and, in the case of ATVs, it will be every 6 months or every 2,000 km traveled (whichever comes first).

Questions about the MITT User Community

Is there a MITT user community or club?

We invite you to join our Facebook group “FRIENDS OF MITT and GOES MOTORCYCLES AND SCOOTERS”: https://www.facebook.com/groups/286249185071324

How can I find out all the news about MITT?

On our social networks you can keep up to date with all our news. Follow us on @mittmotors, biker nets for bikers.